The Benefits of ERP in the Cloud

Enterprise resource planning apps have offered every retailer a quick way to integrate service into businesses and increase their innovative value. When people adapt to these enterprise resource planning (ERP) apps, they also keep in mind the potential disruptions of the traditional deployment of ERP applications.

If you are looking for a good Cloud or SAP ERP Vendor in Singapore, you should consider SAP ERP with Hitachi ICT. They are an experienced vendor in the SAP market and have a team of experienced staff ready to assist your ERP needs. Check their site out today.

Read this article below by Hans Castle to find out the benefits cloud has to offer.

The Benefits of ERP in the Cloud

When looking at the full spectrum of ERP, ranging from customer relationship management (CRM) and human capital management (HCM) to finance and supply chain management, we see that organizations usually start to adopt cloud applications to add value to distinctive business processes such as talent recruiting and management or sales automation. What are the key drivers supporting these decisions, and what are businesses achieving by adopting ERP in the cloud? Read more here

A medium-sized organization on an attainment strategy had hereditary several ERP applications with modified business procedures. The existing ERP systems could not grow enough to hold up the business, and thus the procedure turned pretty much uneven. If this state were to carry on, there was a danger that was posing itself on the IT staff members. They needed a significant increase as the company grew. Read this article below by Brenda Cole to find out what Cloud ERP will introduce you to.The best known benefit is that these cloud applications allow the company to cash in innovative ideas at a very low cost. This way they can focus on the primary aspects such as integration and safety. This call for an improved IT mechanism is demanding in in most situations, very profound of the way it is dealt with. This way the complex IT environment is not compromised. The standardized measure means that everyone gets to run the software in the same way and there are little customizations allowed.

Cloud ERP software introduces benefits to small scale businesses.

Moving from in-house to cloud ERP software is a major IT decision. How are companies taking on the cloud, and is it worth it? The introduction of cloud-based ERP systems may cause a bit of a culture shock, but the benefits are too significant to ignore, according to Tusco Display, a Gnadenhutten, Ohio-based manufacturer of point-of-purchase displays and store fixtures. Read more here.

In the opinion of most, Cloud ERP is a better fit for small-scale businesses. Several of these are not mature enough to deal with every aspect on their own thereby third sourcing works in their favor. This makes cloud an attractive deal to take up for even large enterprises that already are used to investing in heavily highly-specialized applications. The biggest thing Tusco has to confront is the re allocation of its resources. Upgrades are also everyones top priority and where the beauty of a hosted system lies, according to Tusco’s owner. You don’t have to constantly monitor everything which makes it hassle free. You let someone else do the tough part of the job. Read this article below by Vishnu to find out the different activities the ERP is indulged in.

More on Enterprise Resource Planning

Enterprise Resource Planning or ERP is a set of activities that are used by the companies in order to manage their business easily and efficiently. Cloud-based computing or Software as a Service (SaaS) is a program that allows users to access those software applications that are running on a shared computing resource like a disk or memory via the internet. Cloud ERP refers to an approach that makes the use of cloud computing platforms and services for an easy business process transformation. Read more here

It has multiple benefits to offer. It calls for less IT support because it is given or outsourced to the data center. The user does not have to pay a monthly fee to upgrade whenever required. It is part of the licensed package. There is lesser cost of maintenance and the payment is made just for the required computing resources. There are no hidden charges involved to avail any service which is mandatory for the running of the software. Moreover it takes fewer minutes for running the software and it is not a tiresome process. The user does not have to change the cloud’s storage because of anything. There is also a recovery plans which boosts user confidence in the cloud.

To conclude, it is essential to know that the choice of the ERP system should be made taking into account the individual needs of the company. On must go through their company’s profile thoroughly in order to ensure a risk free environment. In case of data misuse or loss, the company is responsible to provide the substantial service or charges for recovery, so that the user does not have to be liable for that loss.

Tangible Benefits of Using Automated Sales Order Management Systems

Tangible Benefits of Using Automated Sales Order Management Systems

Before investing in technology, many business owners worry about the impact that piece of investment will have on the business. There is the worry that the investment will be of no use to the company, or the results will not be worth the investment. An automated sales order system is an investment every business, especially those with transactions online, need. Competition is stiff, especially in the B2B industry. To stay ahead of the competition, suppliers need to be available at any given time a client needs to make an order.

A self ordering app might be what your company needs. When you can directly send your monthly order to your supplier, the data is in black and white and would not have cases of miscommunication. They would also be more responsive to your order request. If you are looking for a Self Ordering App in Singapore, you should check out Orangekloud today.

In this article, Daniel Reeves discusses the advantages of automated sales order systems.

 The relationship between automated sales order system and staff performance

“It’s a common misconception. The purpose of automation is not to reduce headcount, but rather to provide staff with tools and smart technology — like Artificial Intelligence (AI) — to supplement their work. While automation does free up staff time to work on more value-added activities, possibly opening the door to re-allocating them within the company, there are numerous…” read more here

The automated sales order software is designed to enhance productivity in a company, and not to displace employees. Much time is usually wasted in going through orders, especially for big enterprises. This software makes the process easier for the personnel. They get to work faster and concentrate on other duties that are often neglected, especially when there are plenty of orders. Although this system enhances performance, it also helps the staff to do what they specialized in. For example, some companies employ IT specialists who end up doing simple data entry that destroys their enjoyment of what they were trained to do. This often results in high staff turnover.

In this article, Melanie emphasizes the value of wholesalers using sales order management systems.

How technology has changed the management of online businesses

“Order management can be a distracting and time intensive process, especially for small businesses with limited time to spare. That said, efficient order management and fulfilment is crucial to ensure that customer expectations are met. This is particularly the case with wholesale customers, where one poorly managed shipment has the potential to affect a large volume of future orders. read more here

Most consumers use mobile devices to access online stores. This has increased the need for the creation of mobile-friendly websites with an easy to use automated sales order management system. Consumers need to be able to make orders with any of the electronic devices that use the internet. Cloud-based technology has also made it possible for business owners and their staff to access the system from anywhere. This has minimized delays and increased efficiency since entrepreneurs can monitor their business from anywhere in the world.

In this article, Bert Markgraf discusses the different components of a sales order management system.

Necessary steps to follow when transacting with a sales order management system

“Effectively configured IT order-processing solutions benefit both customers and suppliers. The technology allows faster and more accurate order processing and makes tracking information about the orders’ progress available as required. Employees record the various stages of order fulfillment in databases and can access client records for information about payments or problems.” read more here

To avoid making a mess of orders made by clients, members of staff need to follow the set guidelines to ensure no order is forgotten or mishandled. Once the order is captured, the team responsible for the orders needs to file the order and forward it to the suppliers or service department. If the automated sales order system used is programmed to get to the source, the requisition and supply date need to be noted. The shipment details also need to be inputted so that the client can track the shipment. After sales service, such as returns should the goods be rejected, is essential in the sales order system.

Sales order management systems have tangible benefits that are easily appreciated by consumers. The convenience that comes with placing orders at any given time and keeping track of the process from anywhere in the world is one of the significant benefits of this system. The business owner and staff can also monitor the clients’ behavior when making the order, when the shipment has been dispatched and successful delivery of the items. A transaction is considered successful after the client has approved the order.

Must have technologies for a smarter warehouse

Must have technologies for a smarter warehouse

The need of technology in the warehouse sector is booming and developing rapidly as a matter of fact. This has statistical indications with year wise rise in warehouse technology being adopted by many business owners to promote business and efficiency in it. It is almost undeniable that the need of technology has been rapidly increasing and it has become an integral part of the warehouse operation business. At some instance it is also recorded tat some of the technologies have become integral part of this business which cannot be replaced by traditional means at the current time anymore.

If you are looking for a warehouse app vendor, do consider Orangekloud Warehouse App today. They also have other apps which can also improve your business operations. Check them out today!

Article by Edwin Lopez talks about the technology being the cornerstone of the new supply chain.

Warehouse technology, cornerstone of the new supply chain:

In 2017, 197 million square feet of warehouse space opened up for supply chain managers to improve their speed to market. The logistics boom reflects a market to direct-to-consumer sales, with retailers and manufacturers alike placing a premium on urban hubs to decrease lead times. Read more here.

This is a safe to say statement considering the booming business in the warehouses with the use of modern technology. From warehouse management systems to tailor made automated units for warehouse, there has been a long list of crucial developments in this regard. The technology has also been transferred to devices as small as a smartphone for better mobility. There are warehouses who have been using the traditional means to run the business and are not ready to accept the change yet. However, it is hard to accept even for them that their efficiency and the accuracy in the work can be easily challenged by its competitors at any point. he following article by Holisol talks about just the same. It explains the must have technology for a warehouse in the current time.

Must have technologies for a smarter warehouse:

With the rise in technology, supply chain operations have developed a lot. As warehousing is an important component of all supply chains, we have noticed changes in the ways of carrying out warehousing operations. There is no doubt that better warehouse technology can be of greater help in the proficient management of warehouses. Read in detail about these technologies here.

The rise in technological advancements in this sector has brought about a lot of changes in the supply chain. A list of must have technologies for any warehouse would easily include, Warehouse management system, automated material handling system, paperless pick and pack system and cloud storage. Apart from all the common technologies used in the business there are a few other tech inputs which are rapidly being accepted by business owners. These tech not only make the work efficient but also help in boosting the overall performance of the warehouse operations each day. However, the article by Veridian talks mostly about the warehouse management technology that is necessary to create the best distribution centre.

WMS for best in class distribution centre:

The days of using a small, standalone warehouse management system (WMS) are ending, and distribution centres must turn to newer, more advanced warehouse management technology to meet rising demand for an Omni channel world. You can read more about it here.

Warehouse technology has been rapidly engaging itself into the commercial market and it is pushing the boundaries with what the typical warehouse operations can do. The new warehouse management technologies can also produce best in class distribution centres. However, some of the warehouses still use the traditional means to conduct business. Which includes integration of freights, visibility, upgrading the warehouse management system from time to time, embracing the era of robotics and automated technologies and setting up a feedback mechanism from the managers or the core staff.

There are few methods of execution along with the latest technologies that can be embraced to make a best in class distribution centre. The need of the warehouse is to be understood by the managers and the business owners in order to provide it with the appropriate solution. Achieving that would give an all-round result to the warehouse operations in terms of both performance and efficiency. With increased efficiency and reliability in the performances, the advantages surely supersede the downsides by a large margin for the consideration.

Automated Warehouses the New Efficiency

Automated Warehouses the New Efficiency


The timeline in the growth of warehouse business has been significant if we look at the numbers. The beginning of the use of technology in the warehouses has been particular after the 90s and has been growing ever since. Currently there are more than half warehouses which are being operated in a completely automated manner. This can be even more simplified to efficiency and labour in the upcoming years. At the current time, the existing warehouse businesses are adapting to the newest technologies and trying to make the most of it. There are a lot of potential changes in the technology that is being currently used in short intervals of change.


If you are looking for a warehouse app Singapore, do consider Orangekloud today. They also have other apps which can also improve your business operations. Check them out today!




The following article by Select Hub puts forward newer terms in the business.


What is Smart Warehouse System?


The future is now. That’s certainly what it’s starting to feel like, anyway. While we may not have the flying cars from The Jetsons, and Jaws 19 from Back to the Future Part II has yet to hit theatres, our technology is advancing rapidly. Automation is more prevalent than ever, making many of our jobs exponentially easier. Read more here.


There has been a word about smart warehouses which are nothing but an accumulation of automated systems integrated into a typical warehouse. The system of interconnection of these automated technologies is the smart warehouse system. Most commonly comprises of RF identification, robotics, and AI, internet and warehouse management system. A few warehouses have already gone completely in auto pilot with the least interference of physical input. Though, it would be called complete when the same is taken over with better uniformity by most of the warehouses that are being operated. The following article by Mike Futch talks about the beginning of the automated warehouses in the present time.


The Dawn of Automated Warehouse:


Longer on boarding and training, rising benefit and compensation rates, and shortages in labour are driving more and more warehousing, distribution and fulfilment facilities to invest in automated solutions for operations. As the technologies improve and the applications become wider and more flexible. Learn more about it here.


The warehouse business might just be at its peak at this moment but a lot has not yet been implemented properly into it. The breakthrough in this sector has been made prominently with artificial intelligence and robotics which have been benefiting this line of work. Robotics and artificial intelligence which sound almost like something out from a sci-fi movie are being witnessed by the masses at the current time. Though. These technologies might not be that popular among all the warehouses but are doing an excellent job at maximizing the performance by manifolds. The following article from Tim Payne gently talks about what the future might hold for the warehouse business.


The evolving warehouse and Future Trends:


To date, a large proportion of warehousing activities and processes are still being performed manually, resulting in shipping delays, wrong products being picked and additional costs that are eating about at company bottom lines. Read more about it here.


The latest technologies like artificial intelligence, robotics and cloud storage has already started taking over the warehouses. Most of the existing warehouses are not inclined towards the use of these technologies which is an obvious case. However, the industry has a long way to go with the development in the current resources and introduction of newer ones. The work of drones can be one of the things of future.


There are better cloud services, apps with mobility and big data which are potentially the next big things. Some of the most popular technologies are already being applied in the operations but some are yet to be accepted by the business owners. There are still some old warehouses which operate by means of traditional methods. The first step should include taking these warehouses in the shelter and help improve them to make it a complete environment and then move on to newer technologies. It is for a fact that the resources that are available currently are more than anything that we had in all time. So, using the same to maximise its input is the next step to take the advancements to a higher level.

Mobile Apps Have Amazing Opportunities

Mobile Apps Have Amazing Opportunities

Mobile apps have amazing opportunities for small businesses even though their growth has been on a constant decline. There are many small businesses that have pulled themselves from under the tough situations by using a mobile app which have helped them in boosting customer loyalty along with the brand image and employee efficiency.


If you are looking for a low or no code app development vendor, you should consider Orangekloud App Development Software which offers a wide variety of apps for the various business needs you have. Pick up app development with them today!


Read this article below by Riley Panko to find out if you should invest in a mobile app.


Should You Invest in a Mobile App?

In order for a mobile app to flourish, a small business must truly understand the app’s goals, its target audience, and the resources needed to build and maintain the app. We surveyed 351 small business owners and managers to discover the state of small business apps, including why small businesses are building apps and which mobile features are most valuable to small businesses. Read more here

There is a process you can follow for examining if your small business actually needs an app. First you must reflect on your customer relations and identify things that can or should be changed. Secondly you must set some goals for yourself to determine the level of success. These goals can be very simple such as increasing sales or building client loyalty. Then after you have decided to go for an app, make sure you don’t invest too heavily in it or incase it doesn’t work, you’ll be facing a huge loss.  If it continues smooth, you can continue investing into it. By this subsequent process, you can prevent spending too much on a futile mobile app that will not reap you actual benefits.  Moreover, having a mobile app does not guarantee new customers. Read this article below by Jackie Dove to find out more ways a mobile app can enhance your businesses success.


Enhancing your businesses success in a few steps

Most businesses seek broad customer appeal, ranging in age from 18 to older than 65. Of those, the four youngest age groups prefer mobile apps to websites, according to comScore, which found that the best way to acquaint the 18- to 35-year-old crowd with your business is via an app. Read more here

If your customers are mobile oriented, you should have no problem at all! These days even the old age groups are using smart phones more and more frequently. When customers do online shopping, they are expecting the app to offer “high-tech, tailored experiences” with awarding features like discounts on products and loyalty rewards along with product recommendations. Apps have the ability to focus on an immediate, customer-centric platform. So once you decide that you are designing an app, you need to strategize the next step. You can either use an off-the-shelf app builder, or hire a professional developer to create one for you. App builders like AppMachine and GoodBarber are one of the best.


Building a dedicated smart phone app is absolutely advantageous to your small business and its easier to use than a website because of the precision of its features.  Keep reading below to enlighten yourself about some benefits of using mobile app for customers and business alike by Christian Stafford.


What competitive edge does a mobile app have?

With more and more people — both corporate employees and the customers those corporations do business with — turning to their smart phones or tablets as their primary device of choice, it is imperative for CIOs to set a mobile strategy for their companies. That mobile strategy should tap mobile cloud: back-end, cloud-based features that extend mobile devices’ storage capacities. Read more here

When we are considering mobile cloud, we have to understand why mobile is in the center of attention in the market these days. So when it comes to smart phones, many businesses tend to provide services which are accessible through these smart phones. These are the preferred devices like tablets. Websites don’t get you far in promotion because people don’t open push notifications often in their laptops as they do in their phones. With customers adding integration with various social networking platforms like Facebook, can increase the competitive advantage. The common examples being mobile or wandering workers or field workers like salesman or service profession, but even for your regular office worker who is “day extending” by managing email or going through the to do list. Having a mobile teamwork capability or a workflow system can make the friction between the work-and-home-life manageable and allow for a more varied set of activities throughout the day.

To conclude, normally for all the user groups, mobile offers a competitive advantage, regardless of who the target is. So the usage and the availability are secondary factors which help the developers get useful information for their design so the users can experience it in a tailored manner according to their exact preferences.

Network Defined Application in Field Service Delivery

Network Defined Application in Field Service Delivery

It took a long time for field service to embrace the use of technology in running businesses. This was because of the large volume of information that is required and the comfort managers had in the use of paper to keep tabs on the happenings in the field. Organizations in field service delivery deal with several components that gave rise to questions of scalability should technology be used. These challenges made it necessary for software developers to find ways of creating applications that are well defined. For example, an online retail store needs to keep tab of successful orders, dropped carts, number of visitors to the store, most viewed items, items to be delivered, and destinations of delivery. This can be a tall order if a network defined application is not used.  

Field Service management is becoming the new buzz word in logistics. If you are keen to look for a vendor, you should consider Orangekloud for your SAP field service mobile App vendor. They specialize in a wide range of app development and you can be sure of their work quality. Visit their site today.

In this article, Ranga Rajagopalan discusses service delivery architecture and why software needs to be designed to suit field service delivery structures.

The importance of elastic software-defined applications

“The flexibility of the cloud has driven IT to look closely at opportunities to replicate that agility in their own infrastructure and operations. Automation initiatives have optimized many layers of the computing stack, but application delivery services remain a last-mile problem as network teams find themselves hamstrung by inflexible legacy architectures.” read more here

Apps are being developed every other day to help improve customer experience and make execution of duties easier. Unfortunately, load balancing has become a concern for organizations which have much information that needs to be retrieved easily without facing scalability issues. It has become essential for software, especially in field service delivery to be elastic. There are so many changes that occur in the field. These changes need to be included in the system as is deemed fit. This is the only way progress can be made in service delivery without affecting the initial structure of the software used.

In this article on, the author discusses the evolving nature of service delivery and how technology has been essential in initiating this change.

How the nature of service delivery is changing

“The quality of services and service deliveries has always, to a high extend, been evaluated on basis of the direct human interaction. But is this still valid? Or is technology now fundamentally changing the way many services are designed and delivered? Do you remember the times where credit cards only belonged to the few, the times where you needed to face your bank teller before collecting…” read more here

Much as many customers feel the need to interact with a person when they need a service, it is no longer a requirement. Automated systems have made it much easier for customers to get served. If anything, computerized systems have an element of self-service. Sometimes, customers feel they are in a position to effect the change they need by helping themselves. It is also satisfying when a customer can track their orders, especially in the movement of products from the warehouse to the desired destination.

In this article, Bernd Heid et al. discuss the impact technology has had on last mile delivery of services.

The influence of technology in the last mile delivery of services

“One of the best parts of the e-commerce journey is the moment that you finally get your hands on that long-sought-after, much-anticipated item you ordered. As technology increases customers’ expectations of what they can have, it is also widening their options for how those products get delivered. However, our previous research shows that customers are not only increasingly…” read more here

Cost is one of the things that determine if a customer will go through with an order or not. This explains why many online stores see so many carts being dropped. This shows that customers are more concerned about how much they spend on a service. Although the cost of making an order may be standard for most online retail stores, the difference is in the price of delivery. It has become essential for retail stores to find cost-effective ways of making deliveries without it affecting the overall cost of item ordered.

It is vital for businesses to strike a balance between the technology used and the impact it has on the company. If a software used does not make it easier and faster for a business to carry out its transactions, then it is of no use to the business. Likewise, if the technology used does not improve customer experience, it is a disservice to the customer and the organization.  

How Field Service Management is Impacting Customer Service

How Field Service Management is Impacting Customer Service

With more people ordering services online, there has been a demand for flawless communication between the team in the field and the warehouse. Online stores like Amazon have been able to meet the large volume demands of consumers because of the field service management system they have in place. This has been vital in customer satisfaction. Clear communication between the field and warehouse has guaranteed the growth of online businesses.

Field Service management is becoming the new buzz word in logistics. If you are keen to look for a vendor, you should consider Orangekloud for your Delivery Service App vendor. They specialize in a wide range of app development and you can be sure of their work quality. Visit their site today.

In this article, Leah Readings discusses the technology that has transformed field service management.

How technology has transformed the delivery of services

“Odds are you’re carrying one of the most powerful computers in history in your pocket. Something that used to fill massive rooms can now be held in your hand and carried almost anywhere, and this technological advance is having profound effects on our everyday lives; from how we communicate to how we do business.” read more here

Smartphones and tablets are some of the devices that have changed service delivery. They have made it easier for the warehouse and delivery personnel to communicate should there be any challenges or to confirm completion of the assigned task. This allowed for parallel communication between the office, the delivery personnel and the clients. There are several apps and soft wares available to support field service delivery. The office can keep track of the movement of trucks while clients track their orders.

In this article, Amit Tiwari discusses the future of field service technology.

Changes expected in field service management

“The Jetsons is a futuristic cartoon series that used to air in the 1960s. The Jetson Sci-Fi city featured flying cars, holograms, and robots. In the show, the Jetsons used Artificial Intelligence before we ever imagined its existence and communicated through video chat. No one expected the future to look like that back then. Even now, some of us are still skeptical about some of these things.” read more here

Technology is changing at a breakneck speed. It has become essential for all businesses to adopt the changes if they are to stay ahead of the game. The field service industry has for a long time been left behind. Fortunately, since many companies in field service started adopting technology to improve service delivery, service delivery has improved. This has led to the evolution and adoption of better field service management systems. Some of the expected changes in technology include the Internet of Things (IoT). Companies are now proactive. They are conscious of possible challenges that could arise in service delivery.

In this article, Danny Wong discusses some of the challenges in field service delivery and how technology has helped overcome some of them.

The value of field service management

“For most organizations, efficiently managing a team of service technicians is one of the most operationally complex tasks. Because it involves so many variables, which until recently had to be logged, monitored, and controlled by human labor, it took a significant amount of time and precision to keep track of all the unpredictable changes that could occur at any time.” read more here

Before the introduction of technology, field service faced several challenges. There was often a disconnect between the warehouse and delivery personnel. This affected the quality of service which affected the productivity of the business. Since companies embraced technology in field service, the quality of service offered has improved. Technology has helped to minimize errors and improve communication between the warehouse, and field service agents. It has now become more antural for the office to keep track of the movements of the field service crew. As soon as orders are fulfilled, the field service personnel send confirmation, and the office follows up with any aftersales service available.  

It has now become easier for companies like Amazon to communicate with clients on the expected time and date of delivery. Should the service delivery personnel encounter challenges with a particular route, they communicate so that any changes are accepted and approved by the office. This has reduced confusion and misunderstanding between the field service personnel and the warehouse personnel. Companies have also been able to use available software to pick the best possible routes to reduce costs and delays, especially during peak hours.

The use of Field Service Management Software

The use of Field Service Management Software

Before the introduction of software in field service management, possibilities of errors were high. This was especially true for businesses which were operating on a large scale. Failure of one person to enter records appropriately meant that personnel in the field would not deliver based on clients’ needs, but they would work based on the records given. The result was upset clients, personnel conflict and losses for the company. Field service management software allows for all the information to be fed in one system which can be accessed by the field and office personnel. Any errors can easily be detected and rectified efficiently. The software has helped manage inventory, field personnel supervision, organize work orders, follow up on job status and many more.

If you are looking for a Field Service App provider in Singapore, look no further. Orangekloud has a wide range of App building services for your company’s broad needs. Check out Orangekloud Field Service Mobile App today.

In this article by Conor Cawley, field management software is discussed in detail.

How field service management software will help your business

“Field service management software makes running a business a lot easier. By consolidating aspects of your business like reporting, scheduling, dispatching, invoicing, and customer account management tools into a single program, field service management software can completely change the way you conduct your business.” Read more here


If you aim to improve efficiency, save time, establish accuracy and increase profits, you need field service management software. Your field personnel will be able to work more efficiently and faster if their job cards have no issues. Knowing what they need will help them to prepare better for the task. Unless there are complications, they will be able to work faster, and you get paid more quickly too. It will also be easier to monitor the progress of the business based on the information available. You will be able to tell if the business model is working or if you need to make changes.


In this article found in, the author discusses the changes seen in service delivery due to the use of technology.


The impact technology has had on service delivery

“The quality of services and service deliveries has always, to a high extend, been evaluated on basis of the direct human interaction. But is this still valid? Or is technology now fundamentally changing the way many services are designed and delivered? Do you remember the times where credit cards only belonged to the few, the times where you needed to face your bank teller before collecting your pay check…?” Read more here

The introduction of computerized systems has meant less waiting time for clients. Sometimes information is all clients need. Before the introduction of automated systems, a client had to make a phone call and stay on the line for a long time awaiting his turn, especially if the service provider is experiencing a massive influx of calls. Today, all a client needs to do is follow prompts to get information and will only hold on if there is a need for further assistance. This has reduced unnecessary delays and enabled those in charge of customer service to only deal with pressing matters. Online shopping has also been made easier due to technology. Today, clients get what they need at their convenience and companies have been able to increase sales thanks to technology.

In this article in, the author discusses what it takes to make clients’ happy and how digital transformation is making it possible.


Digital transformation and service delivery

“Customers expect superior service! If they don’t get it from you, they will go elsewhere. Better, faster, more efficient field service is the key to guaranteeing customer satisfaction and loyalty. Offering an appointment window from 8am-5pm without ETA notifications is a surefire way to ensure customer dissatisfaction.” Read more here

Today’s customer expects to be served promptly. Having an automated system allows the customer to communicate what they need to and receive information of when they should expect to have their needs met. This way, they know when to expect to hear from you rather than working with the unknown. This has helped to build consumer confidence in their service providers and also improved the efficiency of the firms providing the services.

Every business needs to keep up with the changing trends. It is vital for companies to find out how their competitors are using technology to remain at the top. By using the available technology and keeping an eye out for any emerging trends, businesses can compete favorably. More importantly, the consumer is the bigger winner as he gets quality service when he needs it.

What to take note when learning coding

What to take note when learning coding

We live in a world of apps today, and our daily lives are run by it. With whatever needs we have, there is always an app for it on the online store – be it a kitchen recipe manual, how to do a diet workout, or how to track your expenses, there are many apps with many functions available for whatever need you have.

As attending to one’s needs becomes simpler and simpler, it is tempting to look for an app for whatever need we have, and not understand how the workings of it are done. For several reasons, we would advise that one should learn how an app works, and how it is run. Even better would be going a step further and creating or customizing an app for one’s own use. The most ideal outcome would be you coding your own app. Why is this important?

If you are looking for an ERP or enterprise app for your company, you should consider Orangekloud. They offer a wide variety of software for your company’s operations and is rated one of the top in Singapore. You should check them out here:

The Guardian writes: “Coding is easier to learn than ever, so there are no excuses. As demand for digitally literate graduates is bound to increase, it’s time to get with the program. I’m currently doing a free 14-week introduction to Java programming on Udacity. Apps like Lrn and Hakitzu are alternatives for mobiles or tablets. ” Read more here!

The first step for many to overcome is thinking that coding is a difficult task to do, when the basics are actually quite simple. It is like learning the basic words of a country’s language when you visit it for the first time. Surely that cannot be difficult if you had to depend on your life on it. In addition, coding is in English so it makes matters easier.

Once you have taken off on coding, it might be frustrating at times especially if you have not coded before. Here, you need to be able to recover from mistakes as even senior programmers have to diagnose what is wrong with their code on a daily basis.

Code Mentor writes: “Even if you never finish the little website or app you are attempting to build, you will learn more by trial and, yes, error, than by robotically following the course project demo to a tee and having all the answers at your fingertips.” Read more here!

Hence, you should expect to make many mistakes and it is all part of the learning process. Do note that coding is not something you can learn fresh out of a textbook, it needs to be applied, optimized, evaluated, and re-applied in a cycle. It is similar to painting where you cannot simply learn how to paint without trying it out for yourself. Some coding languages might be more difficult than others, some apps might be harder than other to create, but the bottom line is you should persevere.

Lastly and most importantly, coding is an activity where you improve best when you have someone to look through your work and guide you if possible. Avi Flombaum writes: A diversity of perspectives is invaluable to programmers, both in a job and while you’re learning. A common misconception is that programming is rigid and mathematical. In reality, it’s a creative craft—there are limitless ways to solve the same programming problem, which invites your own creative approaches.” Read more here!


Coding, like painting, works best when you have other painters present to bounce off ideas off you as well. There are multiple ways to present a same idea, narrative, or story on paint, and likewise there are many routes or ways to program an app. However, one should blur creativity with bad coding. While it is good to be creative, do make sure you follow the basics and structures that good coding follows. Once you get to the ‘how-to’ part, this is where you are free to choose your own path and preferences to code the app.

In conclusion, coding is not the simplest activity to excel in, but the rewards are great if you are able to rise to be a proficient coder. Remember to persevere, start young, and work with other great fellow coders. With all these factors yet, coding will become an enjoyable activity when you do it with friends to achieve a spectacular result.

Why We Started


Our global team of experts are committed to remaining at the forefront of common authentication, encryption, reduced sign-on, and secure single sign-on technology.

The Kerberos protocol is included in Microsoft Windows & Active Directory, and used to authenticate users. Our TrustBroker family of Kerberos based security products deliver a comprehensive and flexible range of security solutions. Each solution is complemented by an after sales support service that customers can really rely on for fast resolution when using TrustBroker products to secure their critical business applications.

Our company background and technology experience

We were the first company to offer a commercial Kerberos-based security product in 1991, and the first to provide critical security interoperability between Microsoft Windows 2000 and non-Microsoft operating systems and applications. This experience and expertise in commercially supported Kerberos-based authentication and security is unsurpassed.


  • The company Centrax Corporation (formerly Open Computing Security Group) was founded, and headquartered in Issaquah, Washington State, United States.
  • The first product was released, and named Challenger. This product was based on an open source implementation of Kerberos from MIT, but the code quality was improved and turned into a commercially supported product. Challenger was sold to customers who had requirements for strong authentication and better security for their applications.


  • Centrax re-wrote the Challenger product, creating a new product known as TrustBroker, which incorporated an implementation of Kerberos, not based on open source code.
  • TrustBroker was sold to many companies, both in United States and internationally.


  • Centrax Limited in United Kingdom was formed, as the international office of Centrax Corporation.